Smudge with a Soul
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Free Delivery
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Worry-free Return & Exchange
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Carbon neutral
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Secure payments
ARTWORK SPECIFICATIONS
- Availability: Made-to-order
- Creating time: 3-14 days by 100% hand-painted
- Shipping time: Generally 4-8 days by Ups/FedEx/DHL
- Cost to ship: Free
- Framing: Rolled/Frameless/Framed
- Material: Professional oil/acrylic paints, high-quality linen canvas. Waterproof and moisture-proof.
- Packing: Rolled canvas shipped in a quality hard paper tube; framed canvas shipped in a quality carton/wooden box
- Signature: Sign by the artist on the back of the canvas by default, sign on front at the lower right corner when the customer requires.
ABOUT THE ARTWORK
- Elevate your home with high-quality handcrafted wall art.
- All artwork from OnezeroGallery is made of durable cotton, ensuring it never warps or sags.
- Lightweight and easy to install, our artwork comes with pre-installed hanging hardware.
- Impress your friends with stunning pieces that leave them amazed!
ARTWORK FEATURES
- Original art, hand-painted by our artists
- Durable & non-toxic paint on cotton canvas
- Framed by experts, arrives ready to hang
- Fully insured free express shipping by DHL/FEDEX/UPS
- Minor differences due to original handwork
ABOUT FRAME
▪ In order for more customers to buy works that can be hung up after receiving them, we have cooperated with three local frame shops to provide high-quality frame services.
▪ Rolled Canvas: it does not contain wood frame and decorative picture frame, and the canvas is rolled up for transportation. After receiving the picture frame, take it to the local picture frame shop to install the picture frame.
▪ Framing: The frame is made of high-quality, environmentally friendly PVC material, which is light and does not deform easily, ready to hang.
For more details, please see About Frame.
CUSTOMIZATION
100% HAND PAINTED
- Every painting is guaranteed to be hand-painted by an OnezeroGallery artist and can be signed upon request. To request a signature, please add a note during checkout or email us at info@onezerogallery.com.
- The painting will be shipped upon satisfaction confirmation.
PURSUE 100% SATISFACTION
- Each piece is made just for you! Current lead times are between 1 week. Some things are worth the wait!
- In the process of creating painting, Artist'll show you photos and videos with the painting you ordered.
- You'll be able to express all your wishes, for example about colors and shades. And Artist'll make all the necessary changes. Only when you are completely satisfied with your painting, We will express it to you by FedEx/DHL!
HASSLE-FREE RETURNS AND EXCHANGES
We will always make sure you are satisfied with your purchase.If you are not satisfied with your purchase, you can return eligible items within 30 days of receiving an orde or get a FULL refund.
We offer complimentary exchange for damaged item. If you have a damaged item during transportation, we thoroughly apologize, and ask that you send us a message and include your order number and a photo of your damaged artwork.Let us deal with courier companies.we will ship out the replacement just in a few days.
Please contact info@onezerogallery.com or log into your account if you need to return or exchange your order.